Apple phone cases are expensive and I was therefore disappointed they would not replace my broken case even though it had only been purchased 11 months earlier!

Had anyone else had a similar case issue? For me it’s clearly a durability issue. If it was a cheap third party one then I would not mind but after spending a premium on an official case it should last longer!

The guy in the apple store showed me on his device it didn’t meet the conditions for getting a replacement.